These terms govern the use of sign.ini.ge. By registering for the service or using it, you agree to the rules set out below. If you do not agree, the service cannot be used.
01What the service is
INI Sign is an electronic signature platform. It lets you upload a document, send it for signature, confirm the signer and keep the evidence of signing in an immutable archive.
The service is provided by INI Group LLC (ID 000000000), Tbilisi, Georgia. Contact: support@ini.ge.
We are a technical service provider. We are not a party to the document concluded between you and your counterparty, we do not review its content and we do not give legal advice.
02Account and access
The account is created by a legal entity, which decides how many users it adds within the plan limit. A signer needs no account.
You are responsible for the accuracy of the data in the account, for keeping your credentials safe and for every action taken from your account.
The service may not be used for unlawful purposes, to sign in someone else's name, to send unsolicited messages or to place artificial load on the system.
03Legal force of the signature
During signing, the signer confirms consent that their electronic signature carries the same force as a handwritten one. The consent text and its version are stored in the evidence record.
For a completed document the system computes a unique code (SHA-256) and writes every circumstance of the signature to an immutable archive — this establishes the integrity of the document. The signer is identified by the chosen method: an SMS code or email. A qualified electronic seal and ID-card signing are a later stage of the service and are not in use at present.
You are responsible for checking that the law permits an electronic form for that particular type of document. The service is not used for transactions for which the law requires a notarial or other special form.
04Price and payment
All prices are in Georgian lari and include VAT. The subscription is monthly and renews automatically until you cancel it.
A plan includes the stated limits on users, SMS messages, email sends and storage. Once a limit is reached, that function pauses until you buy an add-on or the new billing period begins.
We give at least 30 days notice of a price change. The price of a period already paid does not change. If you cancel mid-period the amount paid is not refunded and the service remains available until the period ends.
05Storage and archive
Signed documents are kept in your account within the storage the plan provides. You may download and delete them at any time.
Even after a document is deleted, the evidence record remains with us: the document code and the circumstances of signing. It is kept in an immutable (WORM) archive for 10 years and changing or deleting it is technically impossible, including for us.
That period follows the limitation periods of the civil code and the legitimate interest of both parties in defending their rights in a possible dispute.
06Liability and termination
The service is provided as it is. We take reasonable measures to keep it running, but we do not guarantee uninterrupted operation.
Our liability is in every case limited to the amount you actually paid over the last three months. We are not liable for indirect damage, lost profit, or the conduct of your counterparty.
You may cancel the subscription at any time. We may suspend the service if these terms are breached or payment is more than 30 days overdue, after prior notice.
These terms are governed by the law of Georgia. A dispute that cannot be settled by negotiation is heard by the courts of Tbilisi.
07Payment, suspension and account cancellation
A paid plan is ordered from the cabinet. An invoice is issued to the company tax ID as soon as the order is placed; payment is due within 7 calendar days of issue. The plan activates when the funds reach our account — payment is confirmed automatically from the bank statement.
If an invoice is not settled by its due date, the service is suspended automatically: adding and sending new documents becomes impossible. Documents already signed, and their evidence, remain available.
At any point during suspension the account may move to the free plan, which restores the service immediately within the free limits; the unpaid invoice is then voided.
If within 30 calendar days of suspension the account neither pays nor moves to the free plan, it is cancelled automatically. A cancelled account enters the deletion queue on the same terms as a manual deletion (30 days before the data is erased); evidence for signed documents is retained for 10 years separately, in immutable storage.
The free plan is never suspended or cancelled for non-payment — it has no invoice.